Quick Links

Consumer Services

Find Out Who Regulates a Financial Institution

Financial institutions can be regulated by state government or the federal government. This page will help determine which organizations regulate which types of institutions. You will also find links to DFI licensee lists and a licensee search.

File a Complaint Regarding Unlicensed Money Transmitter (English/Spanish) Form

Review Our FAQ’s

Questions and answers about the DFI and DFI licensees.

Locate Additional Resources on Our Consumer Education & Outreach Page

Information and resources on home ownership issues, institution closures, unclaimed property, lien issues, account insurance, financial literacy and more!

Information on DFI's Legal Authority

We facilitate communication between consumers and financial institutions, but we do not act as an advocate for either party.
We do not have the statutory authority to award damages, overturn fines or other charges, etc.
We are unable to act as a court of law or as a lawyer on your behalf.
We are unable to give you legal advice.
We are unable to become involved in complaints that are in litigation or have been litigated.
We are unable to resolve factual disputes or disagreements over the interpretation of contracts.

If your particular question requires legal interpretation or assistance please go to California Courts Free & Low-Cost Legal Help website for information on how to get free or low cost legal assistance.