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Informational Brochures

The Department of Financial Institutions has developed several brochures to assist consumers and customers of state financial institutions. The brochures are available in English, Chinese (Cantonese/Mandarin), Korean, Russian, Spanish, Tagalog and Vietnamese. These new brochures are just one component of the Department’s active community education and outreach campaign to help Californians increase their understanding of financial transactions. Additional information and resources are available in the DFI Financial Education Directory.

For more information or to request copies of DFI consumer brochures, please contact Alana Golden, Public Information Officer and Consumer Education Coordinator at (916) 323-7012.

Information for Customers of State Financial Institutions (PDF)
Información para Clientes de Instituciones Financieras del Estado (Spanish) (PDF)
상태 금융 기관의 고객을위한 정보 (Korean) (PDF)
州立金融機構顧客資訊 (Chinese/Cantonese/Mandarin) (PDF)
Информация для клиентов финансовых учреждений штата (Russian) (PDF)
Impormasyon para sa Mga Konsumidor ng Mga Pampinansiyal na Institusyon ng Estado (Tagalog) (PDF)
Thoâng Tin cho Khaùch Haøng cuûa Caùc Vieän Taøi Chaùnh Tieåu Bang (Vietnamese) (PDF)

Tips for Financial Transactions (PDF)
Consejos para transacciones financieras (Spanish) (PDF)
Tips for Financial Transactions (Korean) (PDF)
Tips for Financial Transactions (Chinese/Cantonese/Mandarin) (PDF)
Tips for Financial Transactions (Russian) (PDF)
Tips for Financial Transactions (Tagalog) (PDF)
Tips for Financial Transactions (Vietnamese) (PDF)

Sending Money to Foreign Countries (PDF)
Cómo enviar dinero a países extranjeros - Información para el consumidor (Spanish)(PDF)
Sending Money to Foreign Countries (Korean) (PDF)
Sending Money to Foreign Countries (Chinese/Cantonese/Mandarin) (PDF)
Sending Money to Foreign Countries (Russian) (PDF)
Sending Money to Foreign Countries (Tagalog) (PDF)
Sending Money to Foreign Countries (Vietnamese) (PDF)

10 Things Financial Literacy Youth Bookmark (To order free copies, contact Alana Golden include number of bookmarks requested, name and mailing address.)
10 Things Financial Literacy Youth Bookmark (Korean)
10 Things Financial Literacy Youth Bookmark (Chinese/Cantonese/Mandarin)
10 Things Financial Literacy Youth Bookmark (Russian)
10 Things Financial Literacy Youth Bookmark (Tagalog)
10 Things Financial Literacy Youth Bookmark (Vietnamese)

OCC Consumer Brochure (for customers of National banks)

Assistance for Customers of National Banks (PDF)
Asistencia a los clientes de los Bancos Nacionales (Spanish) (PDF)
Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Korean) (PDF)
Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Chinese/Cantonese/Mandarin) (PDF)
Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Russian) (PDF)
Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Tagalog) (PDF)
Assistance for Customers of National Banks (Wells Fargo, BofA, Chase, Citi, etc.) (Vietnamese) (PDF)

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